Beyond Customer Satisfaction to Customer Loyalti : They Key to Greater Profitability

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Beyond Customer Satisfaction to Customer Loyalti : They Key to Greater Profitability

Pernyataan Tanggungjawab

Pengarang

Bhote, Keki R - Personal Name

Edisi

No. Panggil

658.812

ISBN/ISSN

0814423620

Subyek

Customer Satisfaction
Customer Loyalti

Klasifikasi

658.812

Judul Seri

GMD

Text

Bahasa

English

Penerbit

American Management Associaton

Tahun Terbit

1996

Tempat Terbit

New York

Deskripsi Fisik

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